Felina Carter is a highly accomplished Organizational Change Management Consultant with over 22 years of experience driving enterprise transformation across healthcare, energy, government, and digital security. A certified Project Management Professional (PMP), Certified Change Management Professional (CCMP), and Six Sigma Black Belt, Felina partners with organizations to implement sustainable change strategies that improve performance, streamline operations, and enhance user adoption.

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With a PhD in Industrial-Organizational Psychology, Felina brings a unique, research-informed perspective to solving complex business challenges. She is known for blending human-centered design with data-driven strategies to lead successful initiatives such as GenAI implementations, system migrations, and enterprise process improvement programs.

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Felina has led large-scale programs at top organizations, including Deloitte, Maxar Technologies and Xcel Energy, managing everything from digital transformation and change enablement to stakeholder engagement, instructional design, and strategic communications.

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Areas of Expertise:

• Organizational Change Management

• Project & Program Management

• GenAI and Digital Transformation

• Process Improvement and Operational Excellence

• Learning & Development Strategy

• Stakeholder Engagement and User Experience

 

Felina’s strategic and actionable approach focuses on helping clients align people, processes, and technology for long-term success.